Reach Relate

Tag: relationships

  • The Challenging Client

    The Challenging Client

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    by

    Jason
    in

    The article discusses the challenges faced with demanding clients, emphasizing self-reflection, clear contracts, and understanding client dynamics. It highlights the importance of maintaining professionalism and patience in client relationships while advocating for better communication and collaboration. It provides some tips and ways of working. And ultimately assessing client value and considering parting ways with high-maintenance…

  • The Client Relationship Touchpoints

    The Client Relationship Touchpoints

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    by

    Jason
    in

    Building strong client relationships is essential in today’s business landscape, moving beyond transactional sales. Effective management of client touchpoints—such as onboarding, communication, support, feedback, and follow-ups—can enhance trust and loyalty. Personalizing interactions and celebrating milestones are key strategies to foster long-term relationships, ultimately driving customer retention and satisfaction.

  • Being Present

    Being Present

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    by

    Jason
    in

    The author emphasizes the importance of being present in professional interactions, connecting it to core company values like integrity, communication, and kindness. Being present involves active listening, minimizing distractions, and fostering genuine connections. This approach helps build rapport, enhances negotiation outcomes, and ultimately leads to successful relationships in business contexts.